A large Sierra Leonean local bank sought the supply of a HRIS to manage its mounting human resources. Before taking up this drive, manual methods was used in managing their employees and payroll. As the bank grew, it had branches with employees spreading in almost 30 locations across Sierra Leone. Like business portfolios, diversity existed in job nature, people issues and locations. It was a challenge for the HR department to accommodate such; thus efficiency was deflating on a daily basis.

When the top management agreed in this regard, a foreign firm was consulted that was charged with the mandate of deploying and maintaining their HRIS. The consulting firm was chosen because of gullible international acclaimed positive track record and goodwill in the markets. The software was launched within months after the work order was issued.

Just like “a new married” the system was very effective when it was initially implemented. As time progressed, several technical and business change issues emerged. They encountered bugs and other issues that at times rendered the system non-operational for days. A bank defined by regular change in HR policies, there was almost always the need for such changes be reflected in the system functionalities. After days, sometimes weeks of system shutdown, the international firm sent in an international expert to provide support. These experts found it difficult to understand local circumstances spending longer time than expected to alleviate the met situation.

On the cost side, the bank was losing millions to sustain the travelling and living expenses of these experts. In the process of system shut down, the bank was forced to revert to previous manual methods of managing staff which was never catered for as a resulted of the presumed assurance.

The situation worsened to the point that management reversed to consulting a local firm that brought to the table a local perspective, just in time maintenance, 24/7 support and more importantly a drastic reduction of incurred costs. This locally based company has deployed a HR Cloud Software to make available quality, in time and cost effective software at the door step of local businesses.

Writer: Abass Shaw, Research and Development Lead, iDT Labs

Author: Abass Shaw, Research & Development Lead, iDT Labs

Do you know that there is a big gender divide in the use of ICT? Could it be a surprise that a substantial number of students and business owners do not own a personal computer? How about the fact that a lot of students go through tertiary education without having to struck a single computer key board?

Ok see how so true this is. This article will tell how a Free Computer Training Sessions for Women, University students and SMEs Folded Up.

The curtain of a “Five Days Free ICT Training Program” for 40 women, 10 Small & Medium Sized Enterprises, and 35 university students was drawn down on the 15th March 2016. The program was thrilled with inspiring statements and anxiety among beneficiaries to receive certificates of merits and a surprise package.

Starting the ball rolling Joe Abass Bangura, Chief Executive Officer IDT Labs gave s picture on the importance of complementing academic programmes with relevant ICT skills to match the demands required by the current day market. On behalf of Samskips, Mrs. Regina revealed in her statement “For us, this particular program is important, because when you look at the statistics there is a big gender divide in the world of ICT. And when you look at the way ICT is relevant in all sectors and beginning to take over the way things are done in everything, that gender divide in ICT means that women will be left further behind if we don’t encourage them to embrace ICTs”. Salton Massally Chief Technology Officer iDT Labs, cited that “we are in the world of technology where computing skills is relevant. He broadens that the training exercise was crucial in bridging the digital divide between the haves and the haves not apparent in our society.

Representing the beneficiaries, a male trainee reiterates the words of our CTO and calls for the expansion of the training exercise nationally to have others benefit from this initiative. A succinct elucidation of the current challenges faced by Sierra Leone university students was made by a female beneficiary who advanced that’ “we have a lot of students who go through the university without having to struck a single key board”. She pleaded that more training courses are organized in advance office tools like Outlook to consolidate the already skills they have bagged.

At the tail end, certificates of merit were awarded to all 85 participants coupled with each participant given a free computer. The effects of this segment of the exercise was not premeditated as we came to realize these computers gave the opportunity to most participants to own their first personal computers. Mr. Tanu, a student of IPAM, University of Sierra Leone testifies that “this computer has taken away my worries about how can I access a computer to write my dissertation”.

Words and literary songs of praises were echoed about IDT Labs and Samskips with some singing “God bless IDT Labs and Samskips”. As the balloons were mounted in the sky so this memorable event lapsed.

Do you know that ICT skills power 21st century businesses and workplace processes? How about the fact that a substantial number of university students lack rudimentary ICT skills? often besieged to fit in the modern work place. Will it be a surprise to know that most SMEs use smoky methods in managing daily processes? with the few using Microsoft Applications like Excel always vulnerable to duplicated data and error.  So what do you do? This post will tell you how IDT Labs is bridging this gap.

Fanning this smoke, iDT Labs is accelerating a “Five Days Free ICT Training” (Monday 14th – Friday 18th March) targeting SMEs and University students. After weeks of invitations to applications, over 300 applications were tendered. Consequently, 85 candidates met the threshold of which almost half constitutes women the balance being filled by SMEs and students

Training in progress

Training in progress

With the exercise having kicked off on the 14th March 2016, on the first day participants were oriented on the essence of the entire exercise, expectations and delivered course overview. Statements by partners, trainers and relevant incubations like Carreers.sl were made.

I am very happy to be here. The first day of the exercise gave me a broad understanding what the training will provide me Mariam Bah, female participant.

The second day (15th March 2016) commences the actual training. Participants were taught computer basics; focusing on types of desktop applications, setting up a computer, using a computer, handling files and folders, protecting PC, connecting to wireless and safely shut down.

Really amazing learning a lot” Ejata Barrie

This exercise is expected to empower business people and students with new skills, deliver them authentic certification and a surprise package that will be unleashed.


We will provide you updates as the exercise continues

 Courtesy of iDT Labs, the team behind IDT Cloud Software (ICSS); a cost effective and high quality mission critical software for businesses and NGOs.


Author: Abass Shaw, R&D Lead IDT Labs